News releases  

2007

NHS must respond better to public, says consumer watchdog - 28/05/07

Many parts of the NHS in Scotland are failing to provide the right advice or information to members of the public who phone or email their local NHS.

2006

Changes to health records will benefit patients - 28/08/06
NHS workers will be able to find patient medical details much more quickly, with the introduction of an Emergency Care Summary for every patient.

Scottish patients informed about their right to consent to health care and treatment - 10/08/06

New leaflets are launched today which aim to help people in Scotland make their own decisions about their healthcare and treatment.

(to view leaflets click here).

2005

Scots need to be better informed about NHS plans for electronic health records

50KB November 2005

Improvements needed on access to NHS services for disabled people
pdf 108KB March 2005

The SCC calls for primary health care providers to do more to improve access for disabled people, based on research which shows a continuing gap between policy and practice.

Emergency out of hours social work services in Scotland should be reviewed, says SCC

pdf  100KB February 2005

The SCC argues that it is time for this vital service to be reviewed at national level, and time for standards to be developed which would apply across Scotland.

2004

Scottish Consumer Council backs smoking ban
pdf  33KB October 2004

The SCC supports the proposed ban on smoking, arguing that the market has failed to respond to the preferences of the majority of Scottish consumers, particularly in places where food is served.

Scots get key information to help them understand their health rights
A new series of information leaflets designed to help people in Scotland make the best use of the health service is published today. The leaflets have been produced by Health Rights Information Scotland, a project funded by the Scottish Executive and set up as part of the Scottish Consumer Council.
pdf  35KB
August 2004

Come clean on kitchen inspections, says Scottish Consumer Council
49KB February 2004