News releases - Consumer rights

2008

SCC Press Release: Life Gets Tougher for Rogue Traders from Today
26 May 2008

SCC press release - Small claims bigger in Scotland from today
14 January 2008

2007

New build buyers need new rights - 28/8/07

Scotland’s foremost consumer watchdog says it’s time to plug the loophole that means buyers of newly built homes have fewer rights than people buying a loaf of bread.

2006

Consumer watchdog welcomes regulation of estate agents - 15/11/06
The Scottish Consumer Council has welcomed the announcement in today’s Queen’s speech that a new bill will ensure greater regulation of estate agents throughout the UK, including Scotland. At present, while many estate agents are members of the National Association of Estate Agents or the Ombudsman for Estate Agents, which have codes of practice and complaints procedures, membership of both of these schemes is voluntary. The Bill will mean that in future all estate agents will be required to become members of an ombudsman scheme.

Most Scots do not have a will, which may put their families at risk

2 October 2006

2004

Outline strategy offers backbone for improved consumer protection

 35kb October 2004

Strengthening and protecting the interests of Scottish consumers

A series of measures which will help strengthen and protect the interests of Scottish consumers by ensuring that consumer organisations work effectively.
 37KB July 2004

2003

SCC welcomes greater protection for consumers
33KB
31 March 2003

Awareness of consumer rights is high in Scotland but gaps remain  
  34KB 
23 January 2003

2001

Settling disputes out of court is a winner for consumers
34kb 4 December 2001

Low awareness of personal information rights sparks new consumer guide
24 October 2001

Stronger voice needed for consumers in water industry
26 July 2001

Response to new powers to protect consumers against rogue traders
29KB 
1 June 2001