The Scottish Consumer Council is now part of Consumer Focus
On 1st October 2008 the Welsh, Scottish and National Consumer Councils merged with Postwatch and energywatch to form Consumer Focus, the new champion for consumers' interests in England, Scotland, Wales and, for post, Northern Ireland.
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Latest Consumer Focus Scotland News
Response to E.ON gas cuts
Responding to today’s announcement of gas price cuts by E.ON, Marieke Dwarshuis, Director of Consumer Focus Scotland said: ‘E.ON customers will see this as a piece of welcome news. Any price cut is better than no price cut at all, but a pattern is emerging and yet again our energy companies are operating with a pack [...]
Looking to make a complaint?
Consumers with energy or postal complaints should contact the relevant company in the first instance. Consumer Direct can provide advice and information on how to progress your complaint if you are dissatisfied with the company's response. Consumer Direct can be contacted on 08454 04 05 06.